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obsidian-livesync/docs/troubleshooting.md
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# Tips and Troubleshooting
- [Tips and Troubleshooting](#tips-and-troubleshooting)
- [Tips](#tips)
- [CORS avoidance](#cors-avoidance)
- [CORS configuration with reverse proxy](#cors-configuration-with-reverse-proxy)
- [Nginx](#nginx)
- [Nginx and subdirectory](#nginx-and-subdirectory)
- [Caddy](#caddy)
- [Caddy and subdirectory](#caddy-and-subdirectory)
- [Apache](#apache)
- [Show all setting panes](#show-all-setting-panes)
- [How to resolve `Tweaks Mismatched of Changed`](#how-to-resolve-tweaks-mismatched-of-changed)
- [Notable bugs and fixes](#notable-bugs-and-fixes)
- [Binary files get bigger on iOS](#binary-files-get-bigger-on-ios)
- [Some setting name has been changed](#some-setting-name-has-been-changed)
- [Questions and Answers](#questions-and-answers)
- [How should I share the settings between multiple devices?](#how-should-i-share-the-settings-between-multiple-devices)
- [What should I enter for the passphrase of Setup-URI?](#what-should-i-enter-for-the-passphrase-of-setup-uri)
- [Why the settings of Self-hosted LiveSync itself is disabled in default?](#why-the-settings-of-self-hosted-livesync-itself-is-disabled-in-default)
- [The plug-in says `something went wrong`.](#the-plug-in-says-something-went-wrong)
- [A large number of files were deleted, and were synchronised!](#a-large-number-of-files-were-deleted-and-were-synchronised)
- [Why `Use an old adapter for compatibility` is somehow enabled in my vault?](#why-use-an-old-adapter-for-compatibility-is-somehow-enabled-in-my-vault)
- [ZIP (or any extensions) files were not synchronised. Why?](#zip-or-any-extensions-files-were-not-synchronised-why)
- [I hope to report the issue, but you said you needs `Report`. How to make it?](#i-hope-to-report-the-issue-but-you-said-you-needs-report-how-to-make-it)
- [Where can I check the log?](#where-can-i-check-the-log)
- [Why are the logs volatile and ephemeral?](#why-are-the-logs-volatile-and-ephemeral)
- [Some network logs are not written into the file.](#some-network-logs-are-not-written-into-the-file)
- [If a file were deleted or trimmed, the capacity of the database should be reduced, right?](#if-a-file-were-deleted-or-trimmed-the-capacity-of-the-database-should-be-reduced-right)
- [How to launch the DevTools](#how-to-launch-the-devtools)
- [On Desktop Devices](#on-desktop-devices)
- [On Android](#on-android)
- [On iOS, iPadOS devices](#on-ios-ipados-devices)
- [How can I use the DevTools?](#how-can-i-use-the-devtools)
- [Checking the network log](#checking-the-network-log)
- [Troubleshooting](#troubleshooting)
- [While using Cloudflare Tunnels, often Obsidian API fallback and `524` error occurs.](#while-using-cloudflare-tunnels-often-obsidian-api-fallback-and-524-error-occurs)
- [On the mobile device, cannot synchronise on the local network!](#on-the-mobile-device-cannot-synchronise-on-the-local-network)
- [I think that something bad happening on the vault...](#i-think-that-something-bad-happening-on-the-vault)
- [Flag Files](#flag-files)
- [Old tips](#old-tips)
<!-- - -->
## Tips
### CORS avoidance
If we are unable to configure CORS properly for any reason (for example, if we cannot configure non-administered network devices), we may choose to ignore CORS.
To use the Obsidian API (also known as the Non-Native API) to bypass CORS, we can enable the toggle ``Use Request API to avoid `inevitable` CORS problem``.
<!-- Add **Long explanation of CORS** here for integrity -->
### CORS configuration with reverse proxy
- IMPORTANT: CouchDB handles CORS by itself. Do not process CORS on the reverse
proxy.
- Do not process `Option` requests on the reverse proxy!
- Make sure `host` and `X-Forwarded-For` headers are forwarded to the CouchDB.
- If you are using a subdirectory, make sure to handle it properly. More
detailed information is in the
[CouchDB documentation](https://docs.couchdb.org/en/stable/best-practices/reverse-proxies.html).
Minimal configurations are as follows:
#### Nginx
```nginx
location / {
proxy_pass http://localhost:5984;
proxy_redirect off;
proxy_buffering off;
proxy_set_header Host $host;
proxy_set_header X-Forwarded-For $proxy_add_x_forwarded_for;
}
```
#### Nginx and subdirectory
```nginx
location /couchdb {
rewrite ^ $request_uri;
rewrite ^/couchdb/(.*) /$1 break;
proxy_pass http://localhost:5984$uri;
proxy_redirect off;
proxy_buffering off;
proxy_set_header Host $host;
proxy_set_header X-Forwarded-For $proxy_add_x_forwarded_for;
}
location /_session {
proxy_pass http://localhost:5984/_session;
proxy_redirect off;
proxy_buffering off;
proxy_set_header Host $host;
proxy_set_header X-Forwarded-For $proxy_add_x_forwarded_for;
}
```
#### Caddy
```caddyfile
domain.com {
reverse_proxy localhost:5984
}
```
#### Caddy and subdirectory
```caddyfile
domain.com {
reverse_proxy /couchdb/* localhost:5984
reverse_proxy /_session/* localhost:5984/_session
}
```
#### Apache
Sorry, Apache is not recommended for CouchDB. Omit the configuration from here.
Please refer to the
[Official documentation](https://docs.couchdb.org/en/stable/best-practices/reverse-proxies.html#reverse-proxying-with-apache-http-server).
### Show all setting panes
Full pane is not shown by default. To show all panes, please toggle all in
`🧙‍♂️ Wizard` -> `Enable extra and advanced features`.
For your information, the all panes are as follows:
![All Panes](all_toggles.png)
### How to resolve `Tweaks Mismatched of Changed`
(Since v0.23.17)
If you have changed some configurations or tweaks which should be unified
between the devices, you will be asked how to reflect (or not) other devices at
the next synchronisation. It also occurs on the device itself, where changes are
made, to prevent unexpected configuration changes from unwanted propagation.\
(We may thank this behaviour if we have synchronised or backed up and restored
Self-hosted LiveSync. At least, for me so).
Following dialogue will be shown: ![Dialogue](tweak_mismatch_dialogue.png)
- If we want to propagate the setting of the device, we should choose
`Update with mine`.
- On other devices, we should choose `Use configured` to accept and use the
configured configuration.
- `Dismiss` can postpone a decision. However, we cannot synchronise until we
have decided.
Rest assured that in most cases we can choose `Use configured`. (Unless you are
certain that you have not changed the configuration).
If we see it for the first time, it reflects the settings of the device that has
been synchronised with the remote for the first time since the upgrade.
Probably, we can accept that.
<!-- Add here -->
## Notable bugs and fixes
### Binary files get bigger on iOS
- Reported at: v0.20.x
- Fixed at: v0.21.2 (Fixed but not reviewed)
- Required action: larger files will not be fixed automatically, please perform
`Verify and repair all files`. If our local database and storage are not
matched, we will be asked to apply which one.
### Some setting name has been changed
- Fixed at: v0.22.6
| Previous name | New name |
| ---------------------------- | ---------------------------------------- |
| Open setup URI | Use the copied setup URI |
| Copy setup URI | Copy current settings as a new setup URI |
| Setup Wizard | Minimal Setup |
| Check database configuration | Check and Fix database configuration |
## Questions and Answers
### How should I share the settings between multiple devices?
- Device setup:
- Using `Setup URI` is the most straightforward way.
- Setting changes during use:
- Use `Sync settings via Markdown files` on the `🔄️ Sync settings` pane.
### What should I enter for the passphrase of Setup-URI?
- Anything you like is OK. However, the recommendation is as follows:
- Include the vault (group) information.
- Include the date of operation.
- Anything random for your security.
- For example, `MyVault-20240901-r4nd0mStr1ng`.
- Why?
- The Setup-URI is encoded; that means it cannot indicate the actual settings. Hence, if you use the same passphrase for multiple vaults, you may accidentally mix up vaults.
### Why the settings of Self-hosted LiveSync itself is disabled in default?
Basically, if we configure all `additionalSuffixOfDatabaseName` the same, we can synchronise this file between multiple devices.
(`additionalSuffixOfDatabaseName` should be unique in each device, not in the synchronised vaults).
However, if we synchronise the settings of Self-hosted LiveSync itself, we may encounter some unexpected behaviours.
For example, if a setting that 'let Self-hosted LiveSync setting be excluded' is synced, it is very unlikely that things will recover automatically after this, and there is little chance we will even notice this. Even if we change our minds and change the settings back on other devices. It could get even worse if incompatible changes are automatically reflected; everything will break.
### The plug-in says `something went wrong`.
There are many cases where this is really unclear. One possibility is that the chunk fetch did not go well.
1. Restarting Obsidian sometimes helps (fetch-order problem).
2. If actually there are no chunks, please perform `Recreate missing chunks for all files` on the `🧰 Hatch` pane at the other devices. And synchronise again. (also restart Obsidian may effect).
3. If the problem persists, please perform `Verify and repair all files` on the `🧰 Hatch` pane. If our local database and storage are not matched, we will be asked to apply which one.
### A large number of files were deleted, and were synchronised!
1. Backup everything important.
- Your local vault.
- Your CouchDB database (this can be done by replicating to another database).
2. Prepare the empty vault
3. Place `redflag.md` at the top of the vault.
4. Apply the settings **BUT DO NOT PROCEED TO RESTORE YET**.
- You can use `Setup URI`, QR Code, or manually apply the settings.
5. Set `Maximum file modification time for reflected file events` in `Remediation` on the `🩹 Patches` pane.
- If you know when the files were deleted, set the time a bit before that.
- If not, bisecting may help us.
6. Delete `redflag.md`.
7. Perform `Reset Synchronisation on This Device` on the `🎛️ Maintenance` pane.
This mode is very fragile. Please be careful.
### Why `Use an old adapter for compatibility` is somehow enabled in my vault?
Because you are a compassionate and experienced user. Before v0.17.16, we used
an old adapter for the local database. At that time, current default adapter has
not been stable. The new adapter has better performance and has a new feature
like purging. Therefore, we should use new adapters and current default is so.
However, when switching from an old adapter to a new adapter, some converting or
local database rebuilding is required, and it takes some time. It was a long
time ago now, but we once inconvenienced everyone in a hurry when we changed the
format of our database. For these reasons, this toggle is automatically on if we
have upgraded from vault which using an old adapter.
When you overwrite server data with this device's files or reset synchronisation on this device again, you will be asked to
switch this.
Therefore, experienced users (especially those stable enough not to have to
overwrite server data) may have this toggle enabled in their Vault. Please
disable it when you have enough time.
### ZIP (or any extensions) files were not synchronised. Why?
It depends on Obsidian detects. May toggling `Detect all extensions` of
`File and links` (setting of Obsidian) will help us.
### I hope to report the issue, but you said you needs `Report`. How to make it?
We can copy the report to the clipboard, by performing
`Generate full report for opening the issue with debug info` command!
### Where can I check the log?
We can launch the log pane by `Show log` on the command palette. And if you have
troubled something, please enable the `Verbose Log` on the `General Setting`
pane.
`Generate full report for opening the issue with debug info` command also contains
the recent 1000 log lines, which is very helpful for debugging. Full-report is
already set to the verbose level, so it contains all the logs without enabling the
`Verbose Log` toggle.
Let me note that please be sure to remove any sensitive information before sharing the report.
However, the logs would not be kept so long and cleared when restarted. If you
want to check the logs, please enable `Write logs into the file` temporarily.
![ScreenShot](../images/write_logs_into_the_file.png)
> [!IMPORTANT]
>
> - Writing logs into the file will impact the performance.
> - Please make sure that you have erased all your confidential information
> before reporting issue.
### Why are the logs volatile and ephemeral?
To avoid unexpected exposure to our confidential things.
### Some network logs are not written into the file.
Especially the CORS error will be reported as a general error to the plug-in for
security reasons. So we cannot detect and log it. We are only able to
investigate them by [Checking the network log](#checking-the-network-log).
### If a file were deleted or trimmed, the capacity of the database should be reduced, right?
No, even though if files were deleted, chunks were not deleted. Self-hosted
LiveSync splits the files into multiple chunks and transfers only newly created.
This behaviour enables us to less traffic. And, the chunks will be shared
between the files to reduce the total usage of the database.
And one more thing, we can handle the conflicts on any device even though it has
happened on other devices. This means that conflicts will happen in the past,
after the time we have synchronised. Hence we cannot collect and delete the
unused chunks even though if we are not currently referenced.
To shrink the database size, `Overwrite Server Data with This Device's Files` is the only reliable and effective way.
But do not worry, if we have synchronised well. We have the actual and real
files. Only it takes a bit of time and traffic.
### How to launch the DevTools
#### On Desktop Devices
We can launch the DevTools by pressing `ctrl`+`shift`+`i` (`Command`+`shift`+`i` on Mac).
#### On Android
Please refer to [Remote debug Android devices](https://developer.chrome.com/docs/devtools/remote-debugging/).
Once the DevTools have been launched, everything operates the same as on a PC.
#### On iOS, iPadOS devices
If we have a Mac, we can inspect from Safari on the Mac. Please refer to [Inspecting iOS and iPadOS](https://developer.apple.com/documentation/safari-developer-tools/inspecting-ios).
### How can I use the DevTools?
#### Checking the network log
1. Open the network pane.
2. Find the requests marked in red.\
![Errored](../images/devtools1.png)
3. Capture the `Headers`, `Payload`, and, `Response`. **Please be sure to keep
important information confidential**. If the `Response` contains secrets, you
can omitted that. Note: Headers contains a some credentials. **The path of
the request URL, Remote Address, authority, and authorization must be
concealed.**\
![Concealed sample](../images/devtools2.png)
## Troubleshooting
<!-- Add here -->
### While using Cloudflare Tunnels, often Obsidian API fallback and `524` error occurs.
A `524` error occurs when the request to the server is not completed within a
`specified time`. This is a timeout error from Cloudflare. From the reported
issue, it seems to be 100 seconds. (#627).
Therefore, this error returns from Cloudflare, not from the server. Hence, the
result contains no CORS field. It means that this response makes the Obsidian
API fallback.
However, even if the Obsidian API fallback occurs, the request is still not
completed within the `specified time`, 100 seconds.
To solve this issue, we need to configure the timeout settings.
Please enable the toggle in `💪 Power users` -> `CouchDB Connection Tweak` ->
`Use timeouts instead of heartbeats`.
### On the mobile device, cannot synchronise on the local network!
Obsidian mobile is not able to connect to the non-secure end-point, such as
starting with `http://`. Make sure your URI of CouchDB. Also not able to use a
self-signed certificate.
### I think that something bad happening on the vault...
Place the [flag file](#flag-files) on top of the vault, and restart Obsidian. The most simple
way is to create a new note and rename it to `redflag`. Of course, we can put it
without Obsidian.
For example, if there is `redflag.md`, Self-hosted LiveSync suspends all database and storage
processes.
### Scram State and Flag Files (SCRAM Warning Loop)
The plug-in uses a **Scram state** (emergency suspension of all synchronisation processes) to prevent database corruption when severe errors or conflicts are detected. This state is often triggered or persisted by **flag files** placed at the root of the vault.
If you encounter a warning saying **"Scram detected, all sync operations are suspended per SCRAM"** or get caught in an infinite loop where the warning persists even after clicking "Resume", it is likely due to a flag file in your vault.
#### Flag Files
A flag file is a simple Markdown file located at the root of your vault. Its very existence is significant; it may be left blank or contain any text. These files are used so they can be easily placed or deleted from outside Obsidian (e.g., when Obsidian fails to launch).
| Filename | Human-Friendly Name | Description |
| ------------- | ------------------- | --------------------------------------------------------------------------------------- |
| `redflag.md` | - | Suspends all processes (activates Scram). |
| `redflag2.md` | `flag_rebuild.md` | Suspends all processes, and overwrites server data with this device's files. |
| `redflag3.md` | `flag_fetch.md` | Suspends all processes, discards the local database, and resets synchronisation on this device. |
When resetting synchronisation on this device or overwriting server data, restarting Obsidian is performed once for safety reasons. At that time, Self-hosted LiveSync uses these files to determine whether the process should be carried out. (This mechanism is especially useful on mobile devices to force cancellation if the database rebuilding fails). These files are not subject to synchronisation.
#### How to Resolve the Scram Loop
If you cannot disable Scram, please follow these steps:
1. Close Obsidian completely.
2. Open your system's file manager and check the root directory of your vault.
3. Locate and delete any flag files (such as `redflag.md`, `redflag2.md`, or `redflag3.md`).
4. Launch Obsidian.
5. Go to the settings dialogue -> **Hatch** -> **Scram Switches**, and manually toggle **Suspend file watching** and **Suspend database reflecting** to `false` (disabled) if they have not been reset automatically.
> [!TIP]
> This is the reason why flag files are standard `.md` files: it allows you to manage them externally. On mobile devices, you can use system file manager applications (such as the native **Files** app on iOS/iPadOS or **Files by Google** on Android) to find and delete these files to resolve a lock, or conversely, create/place a new `redflag.md` file (or directory) at the root of your vault to force-suspend synchronisation and stop Obsidian's boot-up sequence if you need to fix a database issue.
### JWT Authentication Errors
#### DataError when configuring JWT authentication
If you encounter a `DataError:` with no additional information in the logs when configuring JWT authentication, this usually indicates a private key formatting issue.
Self-hosted LiveSync requires the private key (for ES256/ES512 algorithms) to be in the **PKCS#8 PEM** format. Standard SEC1 EC private keys (which begin with `-----BEGIN EC PRIVATE KEY-----`) will trigger this error.
To resolve this, convert your private key to PKCS#8 format using the following `openssl` command:
```bash
openssl pkcs8 -topk8 -inform PEM -nocrypt -in private.key -out pkcs8.key
```
Then paste the contents of `pkcs8.key` (which begins with `-----BEGIN PRIVATE KEY-----`) into the JWT Key field.
### Old tips
- Rarely, a file in the database could be corrupted. The plug-in will not write
to local storage when a file looks corrupted. If a local version of the file
is on your device, the corruption could be fixed by editing the local file and
synchronising it. But if the file does not exist on any of your devices, then
it can not be rescued. In this case, you can delete these items from the
settings dialogue.
- To stop the boot-up sequence (eg. for fixing problems on databases), you can
put a `redflag.md` file (or directory) at the root of your vault. Tip for iOS:
a redflag directory can be created at the root of the vault using the File
application.
- Also, with `redflag2.md` placed, we can automatically overwrite server data with this device's files during the boot-up sequence. With `redflag3.md`, we
can discard only the local database and reset synchronisation on this device.
- Q: The database is growing, how can I shrink it down? A: each of the docs is
saved with their past 100 revisions for detecting and resolving conflicts.
Picturing that one device has been offline for a while, and comes online
again. The device has to compare its notes with the remotely saved ones. If
there exists a historic revision in which the note used to be identical, it
could be updated safely (like git fast-forward). Even if that is not in
revision histories, we only have to check the differences after the revision
that both devices commonly have. This is like git's conflict-resolving method.
So, We have to make the database again like an enlarged git repo if you want
to solve the root of the problem.
- And more technical Information is in the [Technical Information](tech_info.md)
- If you want to synchronise files without obsidian, you can use
[filesystem-livesync](https://github.com/vrtmrz/filesystem-livesync).
- WebClipper is also available on Chrome Web
Store:[obsidian-livesync-webclip](https://chrome.google.com/webstore/detail/obsidian-livesync-webclip/jfpaflmpckblieefkegjncjoceapakdf)
Repo is here:
[obsidian-livesync-webclip](https://github.com/vrtmrz/obsidian-livesync-webclip).
(Docs are a work in progress.)